rabona Privacy Policy
This independent review site explains how rabona collects, uses and protects the personal data of players in Hungary. Understanding these practices matters before registering, because identity verification and payment processing both involve sensitive information. The sections below summarise what the operator documents about its data handling.
Table of contents
Introduction
rabona is operated by Rabidi N.V. (registration number 151791, registered address Scharlooweg 39, Willemstad, Curaçao), which has run the platform since 2019 under the Curaçao (Antillephone N.V.) licence 8048/JAZ. The brand does not hold a Hungarian SZTFH concession, so it serves Hungarian players as an offshore operator, and EU payment services are handled by the Cyprus-registered TILAROS LIMITED (HE 406322).
The operator states that it processes personal data in line with applicable data protection principles, including GDPR-style standards for EU-based players. In practice, this means data collection is limited to what is needed to run the account, process payments and meet anti-money-laundering obligations. For background on who stands behind the brand, see: about rabona.
What data does rabona collect?
rabona collects three categories of data: personal identification details given at registration, transaction records linked to deposits and withdrawals, and technical data such as IP addresses and cookies. Each category serves a defined purpose, from account creation to fraud prevention.
Personal identification data
Registration requires a name, date of birth, email address, phone number and residential address. Later, before the first withdrawal, the KYC process in the “ELLENŐRZÉS” (Verification) menu asks for a photo of a valid ID (identity card, passport or driving licence), proof of address (utility bill or bank statement) and proof of the payment method used (bank card photo or e-wallet screenshot). Only players aged 18 or over may register.
Transaction data
Every deposit and withdrawal generates records: amount, currency (accounts can be held in HUF, with a minimum deposit of 6 000 HUF), payment method and timestamp. Because rabona supports Visa, Mastercard, Skrill, Skrill 1-Tap, NETELLER, MiFinity, Jeton Wallet, paysafecard, Revolut, Rapid Transfer, Klarna and bank transfer — plus cryptocurrencies such as Bitcoin, Ethereum and USDT as a secondary option — the operator also stores the identifiers tied to each payment channel.
Technical data
Like most online casinos, rabona logs IP addresses, browser type, device information and session behaviour. Cookies record login state, language preference and site usage patterns. This data supports security monitoring and helps the platform detect multi-accounting or unauthorised access attempts.
How is the collected data used?
The operator documents three main purposes: delivering the service, verifying identity and securing the platform, and sending marketing communication to players who opt in. Data is not used for purposes beyond these without further notice.
Service provision
Account data enables login, gameplay across the library (slots, live casino, table games, game shows and progressive jackpots from providers such as Evolution, Pragmatic Play, Play’n GO, NetEnt, Microgaming and BGaming), and payment processing through TILAROS LIMITED. Bonus administration — for example crediting the welcome offer of a 100% match bonus up to 150 000 HUF with 200 free spins (promo code RABOVIP) — also relies on account and transaction records.
Verification and security
KYC documents are used to confirm identity, enforce the 18+ age limit and comply with anti-money-laundering rules tied to the Curaçao 8048/JAZ licence. Withdrawals only become available after verification is complete, and the operator may re-request documents if a payment method changes.
Marketing communication
With player consent, rabona sends promotional emails and SMS messages about bonuses and new games. Consent can be withdrawn at any time without affecting the account itself. The full conditions governing bonuses and account use are detailed here: rabona terms and conditions.
Data sharing
rabona shares data with third parties only where operationally necessary: payment providers processing Visa, Mastercard, Skrill, NETELLER or bank transfer transactions; game suppliers such as Evolution and Pragmatic Play Live for live dealer sessions; and KYC/AML service providers verifying documents. The operator states that personal data is not sold to third parties.
Disclosure may also occur under legal obligation — for example in response to requests from licensing or law-enforcement authorities in Curaçao or Cyprus, where TILAROS LIMITED is registered.
Data security
The platform uses SSL encryption to protect data transmitted between the player’s device and its servers, which covers login credentials, card details and uploaded KYC documents. Stored data sits behind access controls, so only authorised staff involved in payments, verification or support can view specific records.
Players share responsibility for account security: a strong unique password and not sharing login details remain the basic defences. If gambling habits become a concern, limit-setting and self-exclusion options are covered here: rabona responsible gambling.
User rights
Players can request access to their stored personal data, ask for corrections to inaccurate details, and request deletion where no legal retention obligation applies. Retention rules tied to AML legislation mean transaction and identity records are typically kept for a defined period even after account closure, so deletion requests apply only to data the operator is not required to keep.
Marketing preferences can be changed in the account settings or via the unsubscribe link in promotional messages. Data correction requests — a changed address or updated phone number — can be made directly in the profile or through customer support.
Cookie policy
rabona uses several cookie types:
- Essential cookies — required for login, session handling and cashier functions; the site does not work without them.
- Functional cookies — remember language, currency (HUF) and interface preferences.
- Analytical cookies — measure site usage in aggregated form.
- Marketing cookies — used for campaign attribution and personalised offers, subject to consent.
Cookies can be managed or blocked in the browser settings. Blocking essential cookies will prevent login and deposits, while blocking marketing cookies has no effect on gameplay.
Contact for privacy questions
Data protection questions — access requests, deletion requests or concerns about how information is handled — can be directed to rabona’s customer support via live chat or email, with the support team acting as the first point of contact for privacy matters. For formal complaints, the operator’s registered entity is Rabidi N.V., Scharlooweg 39, Willemstad, Curaçao.
Frequently asked questions about rabona
What data does rabona collect?
rabona collects personal identification details (name, date of birth, address, email, phone), transaction records for every deposit and withdrawal, and technical data such as IP address, device information and cookies. Before the first withdrawal, KYC documents — a photo ID, proof of address and payment method verification — are also required.
How does rabona protect my data?
The platform applies SSL encryption to all data transfers, covering login credentials, card details and uploaded documents. Stored information is protected by internal access controls, meaning only authorised staff in payments, verification or support roles can view specific player records.
Can I request deletion of my data?
Yes, players can request deletion of their personal data. However, anti-money-laundering rules under the Curaçao 8048/JAZ licence require the operator to retain identity and transaction records for a legally defined period, so deletion applies only to data not subject to those retention obligations.
Does rabona use cookies?
Yes. rabona uses essential cookies for login and cashier functions, functional cookies for language and currency preferences, analytical cookies for aggregated usage statistics and marketing cookies for campaign attribution. All except essential cookies can be managed or blocked through the browser settings.
Players who are comfortable with these data practices and want to see what rabona offers — including the 100% welcome bonus up to 150 000 HUF with 200 free spins — can visit the operator directly.